Overview:

As a Talent Acquisition Partner, you will play a critical role in scaling Zapp’s tech workforce by identifying, engaging, and hiring the best talent in software development, cloud computing, artificial intelligence, machine learning, and other high-impact technical domains. You will bring deep expertise in talent acquisition strategies, market insights, and employer branding while ensuring a seamless candidate experience.

About Zapp:

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

Key Responsibilities

Strategic Recruitment & Hiring:

• Own and drive the end-to-end recruitment process for technical roles across Zapp.

• Partner closely with hiring managers and senior leadership to understand business needs, hiring goals, and workforce planning.

• Develop and execute sourcing strategies to attract top technical talent, including passive candidates.

• Utilise data to drive hiring decisions whilst leveraging recruiting metrics, pipeline data, and market insights to refine hiring strategies.

• Ensure a diverse and inclusive hiring process, proactively engaging underrepresented talent pools.

Stakeholder & Candidate Management:

• Build strong relationships with hiring managers, HR business partners, and technical teams to align recruitment efforts with business objectives.

• Provide interview training and best practices guidance to hiring teams.

• Act as a trusted advisor to candidates throughout the hiring process, ensuring a positive candidate experience.

• Negotiate offers and ensure seamless onboarding in collaboration with HR teams.

Sourcing & Market Intelligence

• Utilise advanced sourcing tools and techniques, including Boolean searches, LinkedIn Recruiter, GitHub, Stack Overflow, and AI-driven sourcing tools.

• Conduct market research to understand hiring trends, salary benchmarks, and competitor intelligence.

• Attend and organise tech hiring events, hackathons, and university partnerships to engage with top-tier talent.

Process Optimisation & Employer Branding

• Identify and implement process improvements to enhance recruitment efficiency and candidate experience.

• Leverage recruitment technologies, including ATS (Teamtailor), and CRM systems.

• Collaborate with employer branding teams to create compelling job advertisements, social media campaigns, and talent engagement strategies.

• Contribute to internal hiring projects, such as DEI (Diversity, Equity & Inclusion) initiatives, recruiter training, and interview panel calibration.

Qualifications & Experience

Basic Qualifications:

• 5+ years of experience in full-cycle recruitment, with a focus on technical hiring (e.g., software engineers, data scientists, DevOps, cloud architects, AI/ML specialists).

• Proven track record in headhunting, sourcing, and engaging passive candidates.

• Experience using Applicant Tracking Systems (ATS) and recruitment tools such as LinkedIn Recruiter, Teamtailor, Pinpoint etc.

• Strong awareness of technical skill sets, programming languages, and IT infrastructure.

• Excellent stakeholder management skills and the ability to influence hiring decisions.

• Ability to analyse recruitment metrics and make data-driven hiring decisions.

• Strong negotiation, communication, and relationship-building skills.

Preferred Qualifications:

• Experience working in a high-volume, fast-paced environment, preferably in a tech-driven or global organisation.

• Strong knowledge of DEI hiring best practices and initiatives.

• Familiarity with global tech hiring trends, university recruiting, and employer branding strategies.

• Professional certifications in Recruitment, Talent Acquisition, or HR (e.g., AIRS, LinkedIn Certified Recruiter, SHRM-CP, PHR) while not essential, will be advantageous.

Department

People & Org

Locations

HQ

Employment type

Full-time

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