Location: Central London Stores

Job Purpose:

Store Associates form the backbone of our operations - they manage the picking and packing of customer orders, delivery handover to our assigned riders, all whilst ensuring accurate stock management.

In addition to playing a key role in Zapp’s operations, you’ll also enjoy a strong career path ahead of you - those who demonstrate strong performance in this position will have the opportunity to progress into a role as Shift Manager.

---

Responsibilities

• Picking and packing customer orders quickly, accurately and with a high level of care.
• Securing packed orders before handover to our third party riders.
• Ensuring your Zapp Store is clean and tidy at all times and that any potential hazards are dealt with safely and efficiently.
• Maintaining a high level of stock accuracy by conducting thorough stock checks.
• Checking stock availability and expiry dates whenever picking items or adding items to stock.
• Ensuring deliveries are added to stock and scanned on the system correctly.
• Investigating discrepancies and using your initiative to resolve issues.
• Helping with ad-hoc tasks when the need arises.

---

Skills, Experience and Attributes

• Comfortable communicating in English
• Great listening and communication skills
• Punctual with time management, with the ability to be flexible
• Proactive and able to take initiative with problem solving
• Can work at a fast pace and under pressure
• Experience of working in retail (desirable, but not essential)
• Skilled with a barcode scanner (desirable, but not essential.

---

About Zapp

With on-demand essential items delivered in minutes, 24 hours a day and 7 days a week, Zapp is building the future of convenience retail. and London’s leading premium & luxury ‘quick commerce’ provider.

Department

Central Operations

Locations

London

Already working at Zapp?

Let’s recruit together and find your next colleague.