Supply Chain Manager, Retail Category



Posted on Friday, June 7, 2024

Supply Chain Manager, Retail Category

Zapp is London’s leading digital-first, premium convenience retailer and we are relentlessly focused on growing and developing the best-in-class premium convenience proposition for our customers.

Key responsibilities

  • Develop and implement strategic plans/initiatives for the Non-Perishable category that align with the overall business objectives, sales targets, and customer demands.
  • Monitor supplier service levels on a day-to-day basis to ensure in-full and on-time delivery of high quality products.
  • Utilise data analysis, historical sales trends, and market insights to support demand forecasting for Non-Perishable items and create replenishment plans accordingly.
  • Implement inventory management strategies to minimise stockouts, reduce excess inventory, and maintain optimal inventory turnover for Non-Perishable products.
  • Establish and monitor quality control standards to ensure that all Non-Perishable products meet the company's quality criteria before reaching the shelves.
  • Implement measures to minimise product waste and shrinkage, continuously monitoring expiration dates and handling damaged products efficiently.
  • Work closely with the Marketing/Merchandising team to plan promotions, seasonal offerings, and special campaigns for the Non-Perishable category.
  • Ensure compliance with all relevant industry regulations, food safety standards, and health regulations governing the handling and storage of Non-Perishable goods.
  • Utilise supply chain analytics and data-driven insights to identify opportunities for process improvements and cost efficiencies within the Non-Perishable category supply chain.
  • Develop contingency plans and response strategies to address supply chain disruptions caused by unforeseen events such as natural disasters or transportation challenges.

The ideal candidate will have the following:

  • Bachelor's degree in Mathematics, Computing, Supply Chain Management, or a related field.
  • Proven experience (4-5 years) in supply chain management, preferably in a retail environment, with a focus on Non-Perishable categories.
  • In-depth knowledge of supply chain dynamics, including vendor management and quality control processes.
  • Strong numerical and analytical skills, adept at using data to make informed decisions and optimise supply chain operations.
  • Excellent communication and negotiation skills to build effective relationships with suppliers and internal stakeholders.
  • Familiarity with supply chain software and technology (SQL, Python) is a plus


    • Enjoy 25 days holiday per, plus bank holidays
    • Private Health Insurance
    • Extended sick pay and maternity / paternity leave pay
    • Monthly Zapp Credit