Director of Demand Forecasting & Supply



Posted on Wednesday, January 24, 2024

Director of Demand Forecasting & Supply chain

The ideal candidate will possess extensive experience in demand forecasting and supply chain management, exceptional leadership skills, and a proven track record of optimising processes to ensure efficient and timely delivery in a fast-paced environment, tailored specifically to the unique demands of a 24/7 online grocery and convenience retailer.

Zapp is building the future of convenience with a full stack approach to on-demand essential items and luxury items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and we are relentlessly focused on delighting our customers. The world's leading investors back us and our team includes experiences from Amazon, Jumia, Deliveroo, Tesco, Stuart and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.

Here's what you'll be doing:

  • Develop and implement supply chain strategies aligned with business goals to ensure seamless last-mile delivery operations.
  • Analyse market trends, customer demands, and industry advancements to enhance supply chain efficiency and effectiveness.
  • Optimise routing and delivery processes to ensure timely and cost-effective last-mile deliveries.
  • Cultivate strong relationships with suppliers and vendors to secure high-quality products and reliable delivery schedules.
  • Work closely with suppliers and vendors to ensure top quality and service levels.
  • Lead and mentor a diverse supply chain team, providing guidance, setting objectives, and fostering a culture of continuous improvement.
  • Collaborate cross-functionally with departments such as Operations, Finance, and Tech/Product to streamline processes and drive efficiency.
  • Utilise data analytics and KPIs to assess supply chain performance and identify areas for improvement.
  • Implement innovative solutions and technologies to optimise the last-mile delivery process and enhance customer satisfaction.
  • Ensure compliance with regulatory standards, safety protocols, and industry best practices in all supply chain activities.
  • Mitigate risks related to supply chain disruptions, developing contingency plans to maintain seamless operations
  • Oversee end-to-end logistics, including inventory management, transportation, warehousing, and distribution.

Qualifications and Skills:

  • 10+ years in supply chain management, preferably in a fast-paced retail or grocery environment.
  • Strong leadership and decision-making skills with a focus on team development and collaboration.
  • In-depth knowledge of supply chain principles, logistics, inventory management, and distribution strategies.
  • Proficiency in data analysis, using analytics tools to drive strategic decision-making.
  • Excellent communication, negotiation, and problem-solving abilities.
  • Ability to thrive in a high-pressure, 24/7 operational environment.

Join our thriving team as a Director of Supply Chain, and contribute to the success of our online grocery and convenience retail business. If you have a passion for optimising operations, ensuring customer satisfaction, and driving growth in the quick commerce industry, we invite you to apply for this exciting opportunity with Zapp!

At Zapp we embrace diversity. We are committed to creating an inclusive and supportive work environment. We firmly believe that a variety of backgrounds & perspectives make our team stronger and bring our product closer to the customer.

As an Equal Opportunity Employer, we make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.