Business Development Representative



Sales & Business Development
Toronto, ON, Canada
Posted on Tuesday, January 11, 2022
Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.
We are looking for a Business Development Representative to join our rapidly growing Sales team. You’ll be an integral part of Relay’s customer acquisition strategy; from prospecting inbound leads to outreach for outbound leads and so much more.
In this role, you will own the beginning of the sales cycle and will be responsible for introducing the benefits of a virtual banking solution like Relay, while providing the best customer experience. As a BDR, you’ll jumpstart your career in the exciting field of Fintech. If you’re interested in venturing outside the norm and are ready to join a high-growth start-up, we’d love to learn more about you!

What You’ll Be Doing:

  • Ensure that qualified leads are prospected; you’ll schedule meetings with our Account Executives
  • Qualifying sales leads through calls and emails to learn more about what clients are looking for from a business banking provider
  • Pitching Relay by positioning relevant aspects of our product based on the needs of the small business owner
  • Scheduling a high volume of meetings with qualified leads through outreach; with a combination of inbound and outbound leads
  • Through your business discussions, you will collect relevant information to set up our Account Executives for success
  • Strategize with the Sales team to innovate and improve the overall efficiency of the sales processes

Who You Are:

  • You have 1+ years of experience in a high-volume sales role (e.g. retail, staffing agency or previous BDR/SDR experience)
  • You have strong written and verbal communication skills
  • You are highly articulate via phone, email and face-to-face
  • You have a strong work ethic with the confidence to work autonomously
  • You are receptive to constructive criticism and new sales strategies
  • You are hungry for growth, have a strong desire to achieve excellence and thrive in a competitive environment

Bonus Points:

  • You have prior experience working in a SaaS or Fintech startup
  • You have experience with Salesforce, Hubspot or similar CRM tools
  • You have a proven track record in cold calling
  • Research shows that women-identifying and other marginalized individuals tend to only apply when they meet 100% of the qualifications; if you don't have all the listed qualifications, we encourage you to apply anyway!

Our Commitment To You:

  • Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary.
  • Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
  • Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.
  • Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.
  • Hybrid work environment: we value meaningful collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us.
  • Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
  • Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success.
  • Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
  • Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
  • We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you’ll find the confidence to take changes, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encourage to ask tough questions, and challenged to take risks that result in work we’re all proud of. We give you the baton–you run the Relay.

The Interview Process:

  • Stage 1: A 30-minute Google Meets video call with a member of the Talent team
  • Stage 2: A 45-minute Google Meets video call with the Senior Business Development Manager and Head of Sales Enablement
  • Stage 3: A take-home case study followed by a 60-minute presentation to our Sales team
  • Stage 4: A 30-minute Google Meets video call with a member of the Leadership team
What’s Important to Us:
At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal-opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills.
We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your People Team contact, and we will work with you to meet your needs.