Sales Development Representative



Sales & Business Development
San Francisco, CA, USA
Posted on Monday, March 4, 2024

About Feathery

Feathery is the most powerful form and workflow automation platform on the market. Our customers build complex, user-facing workflows ranging from customer onboarding to insurance qualification to payments. Feathery is the only tool that allows business users to build mission-critical user journeys without code.

About the Role

Feathery has been growing quickly (30% MoM) and we’ve been taking on more, and larger, customers. We're seeking a motivated Sales Development Representative with an entrepreneurial and building spirit to join our founding sales team. As an early team member, you'll be instrumental in helping define our sales motion, meaningfully shape our future product, and drive business revenue, all while having a blast doing it!

Beyond your work, you'll gain leadership responsibilities early on as we grow the team and close customers. You'll be involved in scaling the product, the team, and the entire company.

What You'll Do:

  • Handle inbound requests from prospective customers interested in buying Feathery
  • Organize and take thorough notes on prospects.
  • Qualify those prospects to determine whether or not they’re a good fit for Feathery
  • Prospect and develop new potential accounts by educating contacts about how they can build better client onboarding and servicing experiences with Feathery
  • Experiment with different audiences, messaging, and channels to generate enterprise opportunities
  • Reach out to prospects via email, phone, and LinkedIn to educate them on our product/service
  • Hold face-to-face and Zoom meetings with prospective customers to understand their business challenges and goals
  • Help build playbooks and define our sales motion
  • Hold ownership over pipeline generation tactics and strategic approaches
  • Learn about our product inside and out and be able to give demos customized to the needs of different personas
  • Collaborate and influence on performance initiatives, product launches, and service innovation when working with cross-functional partners

Skills You'll Need to Bring:

  • Engaging and compelling customer skills - high cognitive empathy and ability to craft stories tailored to the customer
  • Experience making cold calls to decision makers
  • A track record of high achievement in current and previous roles
  • A builders mentality who thrives in collaborative environments
  • A tireless positive attitude with strong grit, especially when navigating unchartered territories
  • A passion for customers and a natural empathy for their needs
  • A love for getting to know new people and helping them solve their business problems
  • You are energized to be part of the building phase for the revenue team in a hyper growth company
  • You can put yourself in others’ shoes and see situations from perspectives other than your own