Sales Strategy & Operations Manager



Sales & Business Development, Operations
London, UK
Posted on Thursday, March 28, 2024


We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at

At we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the Role

As a Sales Strategy & Operations Manager at, you'll play a pivotal role in driving the strategic direction and operational efficiency of our sales team. You'll work closely with sales leadership to optimise processes, analyse performance metrics, and develop strategies to accelerate revenue growth. The ideal candidate will be strategic, analytical and process-driven, who can think outside the box to identify and execute initiatives that drive efficient revenue growth and operational excellence, partnering with cross-functional teams to deliver results.

Why You Should Join

This is a great opportunity for anyone looking to join a fast growing tech scale-up at the forefront of digital innovation with a global footprint. You will be part of a dynamic, entrepreneurial team and will work closely with experienced sales leaders and cross-functional teams such as analytics, growth, finance and marketing to drive impactful initiatives. You will play a key role in building the revenue operations function and optimising the sales, revenue and growth engine. This role offers the opportunity to make a significant impact on the company's growth trajectory in a collaborative and supportive work environment that values creativity, diversity, and continuous learning.


  • Develop and implement sales strategies to achieve revenue targets and business objectives
  • Establish and lead a sales operations rhythm including weekly reporting, monthly business reviews, pipeline management and forecasting to help sales teams meet their targets
  • Drive Sales performance management via analysis (scorecard) & reporting incl. win rate by category, deals by stage and through-flow, won deals time to revenue, deal performance
  • Analyse sales performance data to identify trends, opportunities, and areas for improvement
  • Design and optimise sales processes to enhance efficiency and effectiveness
  • Manage sales operations, including forecasting, pipeline management, and sales reporting
  • Collaborate with marketing, analytics, product, and finance teams to align sales efforts with overall company goals
  • Provide insights and recommendations to sales leadership based on data-driven analysis
  • Mentor and coaching sales team members to drive performance and professional development
  • Define, implement and optimise core sales processes, ensuring that the teams adhere to guidelines and driving efficiency improvements through process improvement and automation
  • Partner with the Finance team on setting revenue and sales targets, and with the Analytics team on developing dashboards to measure sales performance
  • Lead the identification, coordination and removal of performance obstacles for faster delivery to support sales and client retention efforts